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With our local Gelec representative Vivian Zhang based in our Shenzhen office, we are able to offer local support to our Hong Kong warehouse and Asia-based customers. Urgent issues can be addressed immediately, avoiding time difference delays. Vivian is also available to accompany customer visits and factory tours for additional customer support.
By purchasing from China, we can help to reduce costs for our customers. We are ISO accredited as
are all of our suppliers, who continue to use and maintain their quality procedures, ensuring the high
standards we demand are maintained for our customers. Our Quality Manager and Shenzhen
Representative regularly visit the factories in China for ongoing quality assurance and technical support.
With invoicing being dealt with directly from our UK Head Office, we can ensure that there are no
hidden exchange rate charges or price discrepancies from alternative currencies. We will invoice you in
the currency requested at the time of quotation. All accounting queries are dealt without confusion
which can sometimes be caused by language barriers, giving our customers the reassurance of dealing
with a UK company whilst still benefiting from Chinese manufacturing.
Please contact us for more information and a member of our team will happily assist you.